ACCOUNT + DATA REQUEST

Account deletion is separate from subscription cancellation.

Deleting access, ending a subscription and handling retained measurement or legal evidence have different effects. METRAXIOM does not silently erase measurement records merely because billing ends.

What to include

  • Account email and customer or organization legal name.
  • Affected workspace, if known.
  • Your relationship to the account and authority to request deletion.
  • Whether you also need subscription cancellation; do not assume one action performs the other.
Verification and retention review are required.

Andre Jason Watts may need to verify identity, organizational authority and competing record obligations. The response should identify what was deleted, retained, de-identified or restricted and the applicable reason. Do not send passwords, card details, secrets or unnecessary controlled records by email.